Overslaan naar hoofdinhoud

My DiscovR does not seem to connect to my mobile device via Bluetooth. - Kennisbank / Help by Connection Type (BT, Internet,...) / Smarte Lautsprecher / DiscovR / Troubleshooting - PURE SUPPORT

My DiscovR does not seem to connect to my mobile device via Bluetooth.

Lijst van auteurs

If you're having trouble pairing or connecting to your DiscovR over Bluetooth, it may be worth trying the following:

• On your mobile/controlling device, turn the Bluetooth feature off, then back on again.

• Make sure you're using a compatible Bluetooth device.

• Remove/ forget the speaker from the list of paired devices on your mobile/ controlling device, then go through the setup process again.

• Ensure your mobile/controlling device is within Bluetooth connection range. (normally within 10 metres of each other)

• If the above do not resolve the issue, try restarting your mobile device before attempting to reconnect